1. Refund Policy:

At Blueberry House Furnishings, we are committed to providing high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy that complies with the rules and regulations of Cyprus. Please review the following guidelines:

1.1 Eligibility for Refund:

You are eligible for a refund under the following circumstances:

• The item you received is damaged, defective, or not as described on our website.
• The item is returned within 14 days from the date of delivery.
• The item is in its original packaging, accompanied by all its accessories, manuals, and any other documentation.

1.2 Non-Refundable Items:

Certain items are not eligible for a refund:

• Custom-made or personalized furniture.
• Clearance or final sale items.

1.3 Refund Process:

To initiate a refund, please follow these steps:

1. Contact our Customer Support within 14 days of receiving the item(s) at info@blueberryhouse.store/+357 97 955669.
2. Provide your order number, a description of the issue, and relevant photos if applicable.
3. Our customer support team will guide you through the return process and provide you with a return authorization.

1.4 Inspection and Approval:

Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria. If the return is approved, we will initiate the refund process.

1.5 Refund Methods:

Refunds will be processed through the original payment method used for the purchase. Please allow up to 7 business days for the refund to be reflected in your account.

2. Returns Policy:

2.1 Eligibility for Returns:

If you wish to return an item for reasons other than those mentioned in the refund policy, we offer the following guidelines:

• Returns must be initiated within 14 days of receiving the item(s).
• The item must be in its original packaging and condition, including all accessories, manuals, and documentation.
• You are responsible for the return shipping costs.

2.2 Returns Process:

To initiate a return, please follow these steps:

1. Contact our Customer Support within 14 days of receiving the item(s) at info@blueberryhouse.store/+357 97 955669.
2. Provide your order number, reason for the return, and any relevant details.
3. Our customer support team will provide you with a return authorization and instructions for the return shipment.

2.3 Inspection and Approval:

Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria for returns. If the return is approved, we will process the return.

2.4 Return Methods:

For eligible returns, you can choose between:

• A store credit that can be used towards future purchases.
• An exchange for another item of equal or lesser value.
• Refund in compliance with our Refund Policy.

3. Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please contact our Customer Support team at info@blueberryhouse.store/+357 97 955669. We are here to assist you.

Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.