Privacy Policy for BlueberryHouse.store

PERSONAL DATA POLICY

Individuals who visit the website www.blueberryhouse.store (users) can browse its pages and make use of its services and content either as regular visitors or as registered users, and the processing of their personal data due to such access is subject to this policy. For some individual services (such as home furnishing advice, etc.), the more specific terms of processing personal data that are stated when ordering the service apply in addition.

Every user who wishes to make an online purchase from www.blueberryhouse.store has the option to choose 2 ways to complete it: either as a guest or as a registered user.

1. Lawfulness and Purpose of Data Processing, Information and Updating

The company with the name “VM Blueberry Houses LTD”, is the controller of the personal data of the visitor/registered user and controls the processing of his data which complies with the General Data Protection Regulation 679/2016/EC (GDPR).

VM Blueberry Houses LTD informs users of its website of the following:

1.a For the processing of user data for the purpose of content navigation and online shopping on the website www.blueberryhouse.store, VM Blueberry Houses LTD relies on the following legal bases:

• Execution of a contract (article 6.1.b GDPR): In order to achieve the purpose of executing the distance sales contract or to take measures at the user’s request prior to concluding a contract, and, in particular, to enable the user to complete his orders on www.blueberryhouse.store, it is necessary to process the personal data provided by him during registration and entry of his order in the order entry form and to record and monitor his transactions. The purpose of this basic data processing is for each user, the completion of the specific order, the communication and sending of information messages regarding the stages of the order processing, the provision of clarifications related to the order and generally the analysis and information on purchases made, the delivery of the order to the place of his choice, the confirmation and identification of him in any necessary case and the information on the existing stock on www.blueberryhouse.store per product and Blueberry House store.
• Legitimate interests (article 6.1.f GDPR): Some form of processing of personal data is necessary to improve the services of VM Blueberry Houses LTD, to evaluate our products and services, to detect fraud or misuse, to cooperate with judicial and regulatory authorities. In cases where you contact us with a question about our products and services before the sale or receipt of a service, we need some of your data to be able to answer you, because it is in our legitimate interest to facilitate consumers in their purchases and in enjoying an excellent shopping experience from our stores.
• Legal obligation (article 6.1.c GDPR): some user data is retained to comply with a legal obligation of VM Blueberry Houses LTD, such as for tax and accounting purposes.

1.b. Each registered user has the right to access, correct and update the personal data he/she discloses and must notify VM Blueberry Houses LTD as soon as possible of any change in the personal data he/she has declared upon registration in the VM Blueberry Houses LTD online store for the best service.

1.c. Every visitor to our website who uses the ability to evaluate and send comments about our products and services through the special forms on our website www.blueberryhouse.store, is informed that the data that he voluntarily transmits to us for the above purposes is processed in accordance with this policy.

2. Processing and type of personal data – Rights of visitors/registered users
3. a) Processing of Personal Data:

VM Blueberry Houses LTD in the event of an online purchase will process the user’s personal data as declared by him when creating his account and/or in his order in the data entry form, in order to complete his specific order through our online store. Every user of the online store www.blueberryhouse.store has the option to choose 2 ways to complete an online order and declare his personal data:

• As a simple visitor: In this case, his personal data will be retained in the files of VM Blueberry Houses LTD for forty (40) days from the delivery or completion of his specific order and their processing will concern exclusively the execution of the distance sales contract. However, the data proving the completion of the transaction will be retained for tax reasons (invoicing document) and his contact data will be used by VM Blueberry Houses LTD for commercial communication purposes, unless the user has declared that he does not wish such communication.
• As a registered user of the online store: In this case, the registered user has created a user account in our online store and his personal data will be kept in the files of VM Blueberry Houses LTD until he requests their deletion. Once a year, VM Blueberry Houses LTD will ask the registered user to confirm the accuracy of the data it maintains and to update them if there are any changes. The registered user can change or correct his data at any time by logging into his account at www.blueberryhouse.store (login) with his username and password.

1. b) Type of Personal Data

Specifically, the personal data that each user must provide (whether purchasing as a guest or as a registered user) in order to carry out any transaction through the online store (www.blueberryhouse.store) of VM Blueberry Houses LTD and to place orders for its products are the following:

• His/her full name
• The shipping address of the products
• The billing address of the order (if different from the shipping address)
• The billing information (if payment by invoice has been selected)
• A contact telephone number
• His/her email address

In addition to the above, VM Blueberry Houses LTD also collects and stores the following personal data only for registered users:

• Order history
• Frequency of visits
• Products in the cart or wishlist
• Participation in promotional activities

In the event that a request is made to deliver products or services to a third party other than the visitor or registered user, the latter acknowledges that he will be fully responsible for informing and obtaining the full consent of the person designated as the recipient for the disclosure of his personal data to VM Blueberry Houses LTD for the sole purpose of delivering the relevant products to him and assumes full responsibility for any claims of this person against VM Blueberry Houses LTD.

The credit card details used by the visitor or registered user are not stored on VM Blueberry Houses LTD storage media during the transaction but are registered directly in a secure environment of the collaborating company (JCC Payment Systems) that has undertaken the routing of the cards.

The visitor and the registered user are also informed that for the communication of VM Blueberry Houses LTD with him, within the framework of Legislation 112(Ι)/2004, and more specifically pursuant to Article 106 paragraph (2), the contact details that he has declared are processed. Also, that when updates on changes to the terms of use of blueberryhouse.store are sent to the registered user via SMS/viber/email etc. with a hyperlink (link), the IP address of his electronic device (mobile, tablet, computer, etc.) may be recorded to prove that the registered user has received the update.

For visitors to our website who want to use the ability to evaluate and send comments about our products and services through the special forms on our website www.blueberryhouse.store, the use of personal data is not required, however, if the comments contain personal data that the visitors themselves who evaluate the products voluntarily disclose, this data is protected in accordance with this policy.

1. Data recipients:

For the data that is necessary to serve each of the above processing purposes and within the framework of the responsibilities of each recipient, the recipients of the user’s data may be:

• The competent employees of VM Blueberry Houses LTD.
• Tax, etc. audit, supervisory and independent authorities in the event of a relevant audit.
• External partners who provide internet services, storage and order management, transport or shipping of products, product installation services, e-commerce service providers, and visitor satisfaction measurement service providers as well as customer service with which VM Blueberry Houses LTD collaborates and who are subject to the special strict terms of personal data processing that they have agreed with VM Blueberry Houses LTD as Data Controller.

When registering, accessing and/or processing the personal data of the visitor and the registered user, the employees and agents of VM Blueberry Houses LTD are committed to fully complying with the provisions of the European General Data Protection Regulation 2016/679 as well as with the applicable Cypriot legislation on the protection of personal data. VM Blueberry Houses LTD requires its employees, the maintainers of its website, as well as its third party partners to take all necessary technical and organizational measures (including appropriate policies and procedures to prevent the disclosure of the personal data of its visitors/registered users who process and dispose of and implement procedures for managing and processing personal data in a manner that is lawful and protects them in accordance with the GDPR.).

For sending communication via SMS and OTT messaging services (such as Viber, WhatsApp, etc.) VM Blueberry Houses LTD makes use of the notified mobile phone numbers that it lawfully processes. For more information regarding the processing of your data by these services and applications, please refer to the respective terms and privacy policies applied by the respective OTT service providers and mobile phone providers.

1. d) Data subject rights:

Each visitor or registered user, as a data subject, may exercise at any time his or her rights, as provided for in the General Data Protection Regulation 679/2016 EU and in particular articles 12 to 23 thereof and the Cypriot Legislation and in particular:

• The right to information and access to the data processed by VM Blueberry Houses LTD,
• The right to restrict the processing of his/her data,
• The right to correct or delete part or all of his/her personal data (right to be forgotten),
• The right to object, i.e. to object to the processing of his/her personal data, and
• The right to data portability.

The above rights can be exercised as follows:

For the right of access, partial or total deletion and correction/supplementation of personal data, VM Blueberry Houses LTD provides the registered users of www.blueberryhouse.store with the opportunity to view, correct/supplement their personal data through their personal account at www.blueberryhouse.store (menu “My details”) or to request access, partial or total deletion and correction of their data via email to the email address info@blueberryhouse.store. The remaining users of www.blueberryhouse.store can exercise the above rights via email to the email address info@blueberryhouse.store.

The right to control commercial communication from VM Blueberry Houses LTD in one or all data and communication channels (email, SMS on their mobile phone or Viber on their mobile phone) can be managed by each registered user through their personal account at www.blueberryhouse.store in the “Personal Data Management” menu (registered users only) or via email to the email address info@blueberryhouse.store.

For the right to personal data portability, VM Blueberry Houses LTD provides the possibility (only to registered users of www.blueberryhouse.store) to receive their personal data and/or transmit them to another controller in a structured, commonly used and machine-readable format, to be indicated by the competent supervisory authority, by submitting a relevant request to the email address info@blueberryhouse.store.

In case of exercise of any of the above-mentioned rights, VM Blueberry Houses LTD will take all possible measures to satisfy the request within (1) one month from its submission. In this case, the data subject is informed that the minimum necessary of his/her personal data will be retained, in order to safeguard its legitimate interests. It is clarified that in order for the exercise of the above rights to be considered valid, the identification of the applicant may be required, in order to ensure that the personal data for which any of the above actions is requested actually belong to the natural person requesting the specific action.

The deletion of the registered user of www.blueberryhouse.store can be done via email to the email address info@blueberryhouse.store.

1. e) Personal Data Retention Period:

The personal purchase data of the user who makes purchases as a simple visitor will be anonymized (40) days from the completion or cancellation of his specific order. The personal data of the registered user will be retained until the registered user requests the deletion of his account. However, some necessary personal data concerning their purchases as well as information about the processing of their data may remain as information for the visitor and the registered user to ensure the proof of the lawfulness of the processing of their data by VM Blueberry Houses LTD and to ensure the legal claims of the parties. The data and comments collected due to your communication with VM Blueberry Houses LTD either through the online contact form at www.blueberryhouse.store, or by sending comments or evaluations for products or services of VM Blueberry Houses LTD either by email or by telephone, are retained by the company’s Customer Service Department and are anonymized for two (2) years from the date of communication.

1. f) Special Category Data:

For the purposes of this processing, VM Blueberry Houses LTD does not collect or require the disclosure of sensitive personal data (special category data).

1. g) Transparency Obligation:

For any other information regarding their data as well as their processing and protection, each personal data subject may contact VM Blueberry Houses LTD at the email address info@blueberryhouse.store. If, however, they consider that they are not satisfied with the response or in general with the way in which their data is collected, processed and managed, they are informed that they have the right to file a complaint with the competent supervisory authority (Office of the Commissioner for Personal Data, Office Address: Iasonos 1, 1082 Nicosia, commissioner@dataprotection.gov.cy).

1. h) Technical and Organizational Protection Measures:

VM Blueberry Houses LTD, its processors and its subcontractors/executioners are contractually obligated to implement appropriate technical and organizational measures to, as far as possible, better protect personal data against accidental or unlawful destruction or loss, alteration, unlawful disclosure or access to them and generally against unlawful processing (including remote access) as well as to ensure the possibility of restoring the availability and access to them. These measures aim to ensure a level of security that corresponds to the risk that the specific data may run, always taking into account the type and criticality of the data, the development of technology, the cost of implementation and the nature, scope, context and purposes of each specific processing, while implementing procedures for the regular testing, assessment and evaluation of the effectiveness of these technical and organizational measures. In any case, VM Blueberry Houses LTD, its processors and its subcontractors/fulfillment assistants are contractually bound to maintain the confidentiality of personal data and not to disclose or allow access to them to any third party without prior notification of the data subject except in cases expressly provided for by law.

VM Blueberry Houses LTD declares that no other use of users’ personal data will be made for purposes other than those referred to in these terms without prior notification and, where required, the express consent of the data subject.